Hive hub. The Hive Hub will likely already be linked to the previous occupants’ email, to detach the Hive Hub from their email please follow these instructions: Hold the button on the back of the hub for 5 seconds then release the button, The red LED on the front My hub is connected but there are no options removing the device, using either Hive's suggestions for removing connected or offline devices. 09K Trending FAQs What to do if your Hive Hub is offline What to do if your Hive Thermostat has a 'No Signal' message on the display My Hive Hub isn’t linking to my account, what should I do? What to do if your Hive Receiver has a red status light Accessories General Help HomeShield Hive Heating Plus Smart Bridge Electric Vehicle Charging More Nov 1, 2023 · Number of Views221. The first thing you should do however before checking the meaning of the light sequences, it to make sure that your Hub is placed somewhere that it can connect to the Hive network reliably: Where should you place your Hub? Place your Hub in an open space, at least one metre Home Join the Conversation MoreGeneral Help Dec 11, 2023 · The good news is, you can boost your signal using any mains-powered Hive device (Signal Booster, Active Plugs and Active Lighting). 8K. 22M Will my Hive Thermostat still work if it’s offline in the app, or if my Hive Hub is offline? Number of Views36. 34K What to do if your Hive Hub is offline Number of Views4. Why is there no response from Hive to the comments on this thread? LikeLikedUnlike Zuzana El Mellas (Customer) 4 years ago Feb 13, 2022 · I've moved into a house that has Hive installed, what should I do? Number of Views38. I have purchased a Signal Booster or Active Plug to improve my signal, how should I position them? What will happen to my Nano 1 hub? After we deactivate the hub on 01/08/2023, it no longer connects to the Hive servers and so has stopped talking to your other Hive devices. 8K Jan 16, 2025 · If your Hive Hub is showing as offline in the Hive app, you may also see a number of light sequences on the hub itself. 9K What to do if your Hive Receiver has a red status light Number of Views881. lxnjj yfr0b 5v51i j4d gku crx wv ppz qdj kakgtul